Shipping & Return Policy

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping 

At Amanda's Fine Jewels, we are delighted to offer free shipping on all orders as a token of appreciation for choosing us as your preferred destination for exquisite jewelry. We want to ensure that your shopping experience with us is as seamless and enjoyable as possible. Please take a moment to familiarize yourself with our shipping policy:

1. Free Shipping Worldwide: We offer free shipping on all orders, regardless of the destination. Whether you are located locally or internationally, there are no additional shipping charges for you to worry about. It is our way of making sure that everyone can enjoy our stunning jewelry without any extra costs.

2. Order Processing: Once you place an order, our team will work diligently to process it as quickly as possible. We aim to ship out all orders within 1-2 business days, excluding weekends and holidays. During peak seasons or special promotions, there might be a slight delay in processing, but rest assured, we will do our best to get your order out swiftly.

3. Shipping Methods: We partner with reputable shipping carriers such as FedEx to ensure the safe and timely delivery of your jewelry. The shipping method utilized for each order may vary depending on your location and order size. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor your package's journey.

4. Estimated Delivery Times: The delivery times will vary based on your location and the shipping method used. Estimated delivery times are as follows:

  • Within the United States: 3-7 business days
  • International Orders: 7-14 business days

Please note that these are approximate timeframes, and there might be occasional delays due to unforeseen circumstances like customs processing or extreme weather conditions.

5. Customs and Duties (for International Orders): For international orders, customers are responsible for any applicable customs duties, taxes, or import fees that may be imposed by their country's customs authorities. Amanda's Fine Jewels is not responsible for these additional charges, and they are not included in the purchase price or shipping cost.

6. Order Tracking: You can track your order's progress using the provided tracking information in your shipping confirmation email. If you have any concerns or questions about your order's status, feel free to contact our customer support team, and we will be happy to assist you.

7. Order Modifications and Cancellations: If you need to make any changes or cancel your order after it has been placed, please contact us immediately. Once an order has been processed and shipped, we might not be able to make any modifications or cancellations.

8. Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please reach out to our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

At Amanda's Fine Jewels, we are committed to providing an exceptional shopping experience. If you have any questions or need further assistance, don't hesitate to contact our friendly customer support team.

Thank you for choosing Amanda's Fine Jewels for your jewelry needs. We look forward to serving you and providing you with exquisite jewelry and outstanding service. Happy shopping!